Asus International Warranty Extension Package for Vivobook, ZenBook and ProArt Series

Asus International Warranty Extension Package for Vivobook, ZenBook and ProArt Series

How to Extend Your Warranty

Step 1. Sign in or sign up with an ASUS account

• Visit the ASUS official website, click the account icon at the top right of the page, then click Login.
• Enter your account and password to log in to your ASUS account. If you haven't signed up yet, click Sign Up Now or Sign In With to continue.

Step 2. Register your ASUS product

• Once you are logged in, click the icon at the top-right corner, then click Product Registration.
• Fill in your product information, such as serial number and purchase date (fields marked with * are required). After filling in all the information, click SUBMIT.
• A pop-up message will appear. Click OK to complete the registration. You can also check it in My Product.

Step 3. Provide proof of purchase (Bangladesh)

• Go to the ASUS Bangladesh proof of purchase page.
• Log in with your registered email address and password.
• Enter your Customer Name, Email, Unit Service and Purchase Date. Upload the end-user invoice and photos of the back of the product showing the serial number.
• Click Submit.
• Within 24 hours, the ASUS team will approve it based on the end-user invoice.
• Check your warranty status after 24 hours on the ASUS Bangladesh warranty status inquiry page.

Step 4. Activate ASUS Premium Care

• Go back to Overview, click Get support for this device, then click Warranty Extension.
• Enter the Contract Code and Password, then click Submit to finish the process.

Activation completed

You can check the activation on the ASUS member site, in MyASUS, or on the Support Site.

Policy

• Only one IWEP can be applied per notebook.
• IWEP (extended warranty) must be activated before the original warranty period expires.
• Keep proof of purchase (invoice) for both the notebook and IWER. 
• Warranty extends for one additional year after the original warranty expires.
• Coverage applies only to original ASUS notebook hardware.
• Software, batteries, accessories, external devices, and non-ASUS parts are excluded...

Limitations

• Unauthorized repair, modification, or tampering
• Altered serial numbers or warranty seals
• Accidents, misuse, neglect, natural disasters, or electrical faults
• Improper installation or peripheral connections
• Use outside recommended operating conditions
• Damage from non-ASUS parts, third-party software, or viruses
• Loss or damage of software, data, programs, or storage media
• Data or software loss during repair or replacement